Privacy Policy – fb7778

1. Introduction

fb7778 ("fb7778," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who access and use the fb7778 online gaming platform at fb7778.app and any associated subdomains or mobile interfaces (the "Platform"). This Privacy Policy ("Policy") describes how fb7778 collects, uses, stores, discloses, and protects your personal information in connection with your use of the Platform.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines. By registering an account on fb7778 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

fb7778 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Registration & Identity Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (province, city, barangay)

Identity Verification (KYC) Data:

• Government-issued photo ID (e.g., PhilSys ID, passport, driver's licence, UMID)
• Proof of address documents
• Selfie or liveness check images where required
• Proof of payment method ownership

Financial & Transaction Data:

• Deposit and withdrawal history
• Payment method details (GCash number, PayMaya account, bank account details — stored in tokenised form)
• Account balance and transaction timestamps

Technical & Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and game activity logs
• Login timestamps and access logs

Communications Data:

• Records of your interactions with fb7778 customer support
• Feedback, complaints, and survey responses
• Email and in-platform message history

3. How We Use Your Data

fb7778 uses your personal data only for legitimate purposes directly related to the operation of the Platform and the provision of our services to you. Specifically, we use your data to:

• Create and manage your account — including verifying your identity and age (21+) during registration and KYC.
• Process deposits and withdrawals — to facilitate transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso.
• Provide gaming services — to deliver live casino games, slots, bingo, sports betting, and other Platform features.
• Comply with legal obligations — including anti-money laundering (AML) checks, responsible gaming obligations, and reporting requirements under Philippine law.
• Communicate with you — to send account notifications, transaction confirmations, promotional offers (where you have opted in), and important policy updates.
• Improve the Platform — to analyse usage patterns, troubleshoot technical issues, and enhance the overall player experience.
• Prevent fraud and ensure security — to detect and investigate suspicious activity, protect against unauthorised account access, and maintain Platform integrity.
• Support responsible gaming — to monitor gaming behaviour and apply responsible gaming tools where appropriate, including deposit limits and self-exclusion.

fb7778 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, fb7778 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for fb7778's legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Where you have provided explicit consent, such as for receiving marketing communications or promotional offers from fb7778. You may withdraw consent at any time by updating your communication preferences in your account settings.

5. Data Sharing

fb7778 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, and customer support platforms. All service providers are bound by data processing agreements that restrict their use of your data.
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or regulatory directive, fb7778 may disclose personal data to the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent authorities.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of fb7778's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With your consent: In any other circumstances where you have provided explicit consent to the sharing of your data.

6. Cookies & Tracking Technologies

fb7778 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Performance cookies: Used to collect anonymised data about how players use the Platform, such as which pages are visited most frequently and how long sessions last. This data helps us improve the Platform experience.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience on fb7778.
• Analytics cookies: Used to understand aggregate usage patterns across the Platform. Data collected is anonymised and used solely for internal analysis.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair your ability to use certain features of the fb7778 Platform.

7. Data Retention

fb7778 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

• Active accounts: Personal data is retained for the duration of your account's active status on the Platform.
• Closed accounts: Following account closure, fb7778 retains personal data for a minimum of five (5) years in compliance with Philippine AML regulations and gaming regulatory requirements.
• KYC documents: Identity verification documents are retained for the period required by applicable law, typically five years from the date of the last transaction.
• Communications: Customer support records and communications are retained for up to three years from the date of the interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with fb7778's data disposal procedures.

8. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb7778:

• Right to be informed: The right to know what personal data fb7778 collects about you and how it is used — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data fb7778 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to fb7778's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact fb7778's Data Protection Officer at the contact details provided in Section 12 of this Policy. fb7778 will respond to all data rights requests within 30 days of receipt.

9. Data Security

fb7778 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the fb7778 Platform.
• Encryption of sensitive data at rest, including payment credentials and identity documents.
• Role-based access controls ensuring that only authorised personnel can access player data.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems holding personal data.
• Incident response procedures to detect, contain, and notify affected players of any data breach in accordance with NPC requirements.

While fb7778 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fb7778 will notify you and the National Privacy Commission as required by law.

10. Children & Minors

The fb7778 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. fb7778 does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted as part of the mandatory KYC process for all new fb7778 accounts. If fb7778 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended and the personal data will be deleted in accordance with our data disposal procedures.

If you believe that a minor has registered an account on fb7778, please contact our support team immediately so that we can investigate and take appropriate action.

11. Changes to This Policy

fb7778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address.

The "Last updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the fb7778 Platform following the posting of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how fb7778 protects your personal data.

12. Contact & DPO

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fb7778, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing fb7778's compliance with the Philippine Data Privacy Act of 2012 and this Policy.

You may reach the fb7778 Data Protection Officer at:

• Email: [email protected] (plain text — not a clickable link)
• Platform: Via the live chat support feature available directly on fb7778.app

fb7778 aims to acknowledge all privacy-related enquiries within 5 business days and to resolve them within 30 calendar days. For complex requests, we may require additional time and will keep you informed of progress.

If you are not satisfied with fb7778's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.